Get in Touch With Us
Whether you have spotted something on impactcommunication.co.uk that needs a second look, want to ask about how we assess new casinos not on GamStop, or simply have feedback on our coverage, this page explains how to reach us and what happens next.
Ways to Get in Touch
Email is the best way to contact us. We read every message that arrives and aim to respond within two working days, though this can stretch slightly during busier periods.
To help us answer faster, please include:
- A short summary of what your message is about, for example a correction, a general question, or feedback on an article
- Which page or offer you are referring to, if applicable
- Any relevant detail, such as a screenshot or date, if you are flagging something that looks out of date
What We Can Help With
Our focus is on providing clear, research-based information about non GamStop casinos, so most enquiries fall into a few common categories:
- Questions about our reviews and ratings — We can explain how we approach a particular casino write-up, including how welcome offers, wagering requirements or payment methods were checked at the time of research.
- Corrections — Casino terms, bonus offers and licensing details change. If something on the site looks outdated, tell us and we will look into it promptly.
- Content suggestions — If there's a topic around casinos not on GamStop, sports betting, or payment methods you'd like covered in more depth, we welcome the suggestion.
- Editorial and partnership enquiries — If you represent a casino brand or a relevant organisation, please outline your enquiry clearly so it reaches the right person.
- Concerns about gambling harm — If you or someone you know is struggling with gambling and needs support, let us know in your message. We can point you towards independent resources such as GamCare or GAMSTOP, which covers self-exclusion for UK-licensed gambling sites.
What This Page Is Not
This contact page is for enquiries about our content, corrections and general questions. It is not a substitute for a casino's own customer support. If you have an issue with a deposit, withdrawal, bonus term or account verification on a specific site, you will need to raise it directly with that casino's support team first, and escalate through its own complaints procedure if the matter isn't resolved. Our Best Non GamStop Casinos guide explains more about how these sites operate, including typical support channels and what to check before signing up.
How We Handle Your Message
Every message is read by a person, not answered by an automated system. Once we understand what you need, we will either reply directly, forward you to a relevant page on the site, or point you towards an appropriate external resource if your query falls outside what we cover.
We take the accuracy of our content seriously. If a reader flags a detail about a bonus offer, a payment method's availability in GBP, or a change to a casino's licensing, we treat that as valuable input and review it against verifiable sources before making any update.
Before You Contact Us
A few common questions are already answered elsewhere on the site, which may save you a wait:
- If you want to compare current top-ranked casinos not on GamStop and see how their welcome offers, payment options and games stack up, our Best Non GamStop Casinos page is the right starting point.
- If your question relates to wagering requirements, withdrawal limits or KYC checks on a specific offer, check the relevant casino's terms first, as these details vary between operators and can change over time.
We appreciate you taking the time to read this far, and we look forward to hearing what you have to say.